We have just received news of three training opportunities in May and June that will tie in beautifully with our Model of Service goals. All three are popular and practical InfoPeople workshops - sponsored by the Mountain Valley Library System. The best part is that the workshops are free for SPL staff as we are members of MVLS.
The classes are as follows:
Reference Interview Skills for Public Library Staff
Mastering Tough Public Service Situations
Communication Skills for Front-Line Library Staff
Check the Staff Training page on spl@! for more information.
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